Terms and Conditions

TERMS AND CONDITIONS


PAYMENTS

  • 50% Advance to be made at the time of booking to confirm the booking.
  • The balance payments may be made before commencement of the our services or after the completion of the tour.
  • 80% Advance to be paid during extremely high peak season or events/festivals like New Year, Christmas.
  • Payment can be made directly to our bank account by online transfer or any other mode, or directly from the link in our website.

CANCELLATION

  • 30 days prior to arrival :          0% of the booking amount
  • 15-29 days prior to arrival:      20% of the booking amount
  • 7-14 days prior to arrival:        30% of the booking amount
  • 3-7 days prior to the arrival:    50% of the booking amount
  • 48 Hours prior to the arrival:    No refund shall be made.


  • *Refunds will be made by online mode within 7 days of cancellation.


Note:

  • Any hike in the Government charges, permit fees, entrance fees, fuel cost etc after the finalization of tour will be charged extra.
  • The tour itinerary is subject to change by considering the factors such as weather, road conditions and other unavoidable conditions
  • as the safety and well being of our clients is our first priority.
  • The rates given by us are based on the prevailing rates negotiated by us with the other service providers, hence are subject to change if the prevailing rates are altered due to any event.
  • Trip to places like Nathu-la etc. are subject to the availability of Govt. Pass, hence is subject to cancellation and refund in the event if the pass is not available
  • We strongly recommend our clients to apply for travel Insurance prior to the commencement of journey.
  • Proof of identity is required for all travel. Without Proper identity, passport or necessary Visa, the client will not be permitted in most of the places.
  • The client is requested to carry their adhaar card and 6 passport photos with them.

Disclaimer of liabilty

Since we are acting mere as an agent of the suppliers in selling travel related services, or accepting reservations or bookings for services that are not directly supplied by us(such as airlines, hotel accomodations, etc), the company, therefore ,shall not be responsible for breach of contract of any intentional or careless actions on part of the suppliers. We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.

Privacy Policy

Greencity travels respects your privacy and recognizes the need to protect the personally identifiable information you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our web sites. Some of our web pages use “cookies” so that we can better serve you with customized information when you return to our site. Cookies are identifiers which a web site can send to your browser to keep on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information we collect and analyze is used to improve our service to you. Greencity travels will not sell, trade or disclose to third parties any information derived from the registration for, or use of, any online service (including names and addresses) without the consent of the user or customer (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the user or others). Greencity travels will take appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. Greencitytravels will continue to enhance our security procedures as new technology becomes available.



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